Home > 2019 Boston Consortium Request for Proposals

Sealed proposals are hereby solicited for multiple contractors for the provision of services to the clients of Boston Senior Home Care (Lincoln Plaza, 89 South Street, Suite 501, Boston, MA, 02111), Central Boston Elder Services (2315 Washington Street, Boston, MA 02119) and Ethos (555 Amory Street, Jamaica Plain, MA  02130) (hereinafter referred to as ‘the Consortium’). 

The Consortium, comprised of three separate corporate entities designated as Aging Services Access Points (ASAPs) by the Executive Office of Elder Affairs (hereinafter referred to as EOEA), seeks to provide the following services to clients:

  • Adult Day Health                                                                             
  • Alzheimer’s Coaching-Habilitation Therapy
  • Behavioral Health Services                                                          
  • Bill Payer/Representative Payee                                                              
  • Chore                                                                                                   
  • Companion                                                                                        
  • Emergency Shelter
  • Environmental Accessibility Adaptations                                              
  • Evidenced Based Education Programs*
  • Financial Consultation                                                                   
  • Grocery Shopping and Delivery Service                                 
  • Goal Engagement Programs*
  • Home Delivery of Medication
  • Home Health Services
    • Complex Care Training and Oversight (formally Skilled Nursing)***
    • Home Health Aide
    • Physical Therapy
    • Home Safety/Independence Evaluations (formally Occupational Therapy)***
    • Speech Therapy
  • Laundry
  • Legal Services
  • Medical-Competency Evaluation
  • Medication Dispensing System
  • Orientation and Mobility (formally Vision Rehabilitation)*
    Peer Support (Certified Older Adult Peer Specialist)*
  • Personal Emergency Response Systems (PERS)**
  • Respite Care-Short Term Care
  • Transitional Assistance (added housing search support)***
  • Translation/Interpretation
  • Transportation

Respondents may bid to provide services to any or all of the Consortium members; successful bidders will enter into separate contracts with each Consortium member.

The duration of the contracts will be for three years, beginning October 1, 2019 and terminating on September 30, 2022.  Contracts may be amended at any time during the contract period to reflect rate or service changes negotiated between the Consortium or any of its members and the Provider.  Certain rates established by the Division of Health Care Finance and Policy, EOEA, or other regulatory bodies, cannot be amended by Consortium members (please see Attachment D to this RFP for details).

First year rates may be negotiated subsequent to the acceptance of a bidder’s response.

For the purpose of purchasing services for ASAP clients, EOEA issues standard contract forms and EOEA reserves the right to amend the contract forms. In submitting a response to this RFP, the bidder affirms that it is not under federal or state debarment and acknowledges it has read the relevant contract forms for the service(s) it proposes to provide, and agrees to comply with all of the terms contained therein. Both contract forms are provided as attachments to the RFP for informational purposes only. Their inclusion does not constitute the award of a contract. Bidders should not submit the contract form with their proposal response.

Bid specifications for the RFP must be downloaded from the website: https://www.ethocare.org.   Bidders are solely responsible for obtaining and completing the required bid documents and any attachments referenced, and for checking this website on a regular basis for any addenda or modifications that are subsequently made to this RFP or attachments.  The Consortium accepts no liability and will provide no accommodation to bidders who fail to check for amended RFP’s and submit inadequate or incorrect responses. Bidders may not alter (manually or electronically) the RFP language or any RFP component files.  Modifications to the body of the RFP, specifications, terms and conditions, or which change the intent of the RFP are prohibited and may disqualify a response.

Bidders with a disability or hardship may seek reasonable accommodation, which may include the receipt of the RFP information in an alternative format. Bidders must communicate such requests in writing to Tammy Burgess, Contracts Manager, at Boston Senior Home Care.  Requests for accommodation will be addressed on a case by case basis. A bidder requesting accommodation must submit a written statement that describes the bidder’s disability and the requested accommodation to Tammy Burgess.  The Consortium reserves the right to reject unreasonable requests.

Proposals are due no later than June 27, 2019 AT 12:00 P.M.

Proposals must be typed with numbered pages, and submitted in 3-hole punch binders. Bidders must submit an original proposal along with two copies and a copy on a thumb drive enclosed in a sealed package marked “Sealed Bid” and addressed to:

Paul Rinaldi
555 Amory Street
Jamaica Plain, MA  02130

A Bidders’ Conference will be held on May 15, 2019 from 2:00PM – 5:00PM at Boston Senior Home Care, 89 South Street, Boston, MA 02111.  Attendance is limited to two representatives per bidder.  The purpose of this conference is to provide an overview of the RFP and the services the Consortium members are seeking to purchase, and give equal opportunity for clarification of specifications to all potential bidders.  If you have any questions regarding these specifications, you may reserve them for that occasion, or questions may be submitted in writing via email to Tammy Burgess at Boston Senior Home Care (tburgess@BSHCinfo.org) prior to the Bidders’ Conference.  Questions submitted in writing will be answered at the Bidders’ Conference, and a copy of the responses will posted on the Ethos website.  Please note, attendance at the Bidder’s Conference is not mandatory, but is strongly encouraged.  Bidders are limited to no more than 2 people. Attendees must R.S.V.P Aixa Marcial amarcial@centralboston.org, at CBES by May 13, 2019.

The Consortium reserves the right to reject any and all proposals if it is determined that such refusal is in the public interest.  We also reserve the right to amend or withdraw all or any part of the RFP and/or services sought by the RFP.  This RFP does not commit the Consortium to any of its members to award a contract, to pay any costs incurred in the preparation of this application, or to produce any services.

Boston Senior Home Care, Central Boston Elder Services, and Ethos, are Affirmative Action and Equal Employment Opportunity (AA/EEO) agencies. The Consortium strongly encourages minority, and women owned businesses to respond to this RFP.  Bidders who wish to be considered as women and/or minority businesses must be certified as such through the Commonwealth’ Supplier Diversity Office, and provide a copy of their certification with their application. To learn about certification, visit the Commonwealth’s Supplier Diversity Office at http://www.somwba.state.ma.us/default.aspx.

*new purchased services included on the list of Waiver Services (see EOEA PI-19-02)

**Enhanced Technology/Cellular PERS has been added to the list of Waiver Services (see EOEA PI-19-02)

***updated existing services and service descriptions for purchased services not new to the list if Waiver services (see EOEA PI-19-02) 


2019 RFP Information.Instructions-05-15-19

2019 RFP AttachmentA.ServiceDescriptions

2019 RFP Policies.State Requirements and Regulations

2019 RFP Service Specific Attachments