Boston ElderINFO (BEI) is a free consultation, information, and referral program serving the elder and disabled community, as well as the caregiver and professional communities of Boston. If you or a loved one may require assistance, your first call should be to the number below to talk to a trained Information and Referral Specialist. They can provide you with information about what services you may need and which programs you qualify for.


Boston ElderINFO is funded by the Eldercare Alliance, a non-profit collaboration of the three Boston Aging Service Access Providers (ASAPs): Ethos, Boston Senior Home Care, and Central Boston Elder Sercvices. In addition to these three, BEI also serves Chelsea, Revere, Winthrop Elder Services. Though BEI serves these four ASAPs, it is housed and operated by Boston Senior Home Care.

Boston ElderINFO help line:
Tel: 617-292-6211
TTY: 617-451-6404


BEI’s Information and Referral Specialists can provide you with information about:

  • Adult Day Health
  • Alzheimer’s Resources
  • Government Benefits
  • Health Insurance
  • Home Care Services
  • Housing
  • LGBT Resources
  • Meals
  • Medications
  • Shopping Assistance
  • Transportation
  • and many more!

BEI’s Information and Referral Specialists Offer:

  • FREE Consultation
  • FREE Eldercare Guide
  • FREE Referrals
  • FREE Bilingual Service

Information specialists currently speak: English, Spanish, Russian, Mandarin, and Cantonese. Other languages available upon request. (800-AGE-INFO) is an Information and Referral database that provides comprehensive, statewide resource information for Massachusetts elders.