Since 2008, Cindy has been a volunteer Long-Term Care Ombudsman.

With 28 years experience as a hospital social worker, Cindy is the perfect fit for this program, in which trained volunteers advocate on behalf of residents in long-term care facilities throughout Boston.

Acting as the eyes and ears of residents who cannot speak for themselves, the Ombudsman develops a strong relationship with the residents of the nursing home to which they are assigned.  Each month Cindy connects with every resident in her facility.  “Do not underestimate the power of a smile,” Cindy states as her advice to those thinking about volunteering as an Ombudsman, “Its value is huge.”

Cindy feels that her work is rewarding and gratifying, although it is not always easy. One must have “strong communication skills, thick skin, and an ability to think critically,” Cindy says. Cindy is passionate about her service and Ethos is grateful for Cindy’s years of dedication!

Seniors living in nursing homes need your voice! To learn more about becoming a Long Term Care Ombudsman volunteer, contact Meg Licht, Volunteer Services Program Manager, at or 617-522-6700 x323.